Project Details
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Industry
Service Provided
Key challenges included:
Metrix designed and implemented a complete AI-powered CRM and marketing automation system tailored to unify lead sources, automate responses, and streamline scheduling and follow-ups.
Automated Lead Capture
Leads from forms, texts, and messaging platforms are collected and stored in one dashboard automatically.
AI Lead Qualification
An AI-driven workflow analyzes lead data and categorizes inquiries based on predefined criteria, ensuring high-quality leads are prioritized and routed based on service type, urgency, and location.
Instant Automated Responses
Automated messages and AI chatbots respond instantly to new inquiries, confirming receipt and providing next steps.
Automated Scheduling & CRM Sync
Qualified leads are sent into the CRM, assigned to team members, and turned into scheduled jobs with alerts and follow-ups.
Workflow Monitoring & Optimization
Metrix continuously monitors performance and refines the automations to improve accuracy and efficiency.